Setting up international phone service in France
Setting up an international phone line in France requires understanding several key aspects of the French telecommunications system. Whether you're a student or a professional, planning to stay in France, you'll need to navigate between the major providers like Orange, SFR, Free and Bouygues Telecom to find the best solution for your needs.
From selecting the right type of service to gathering necessary documentation, we'll guide you through the entire process of getting connected in France. Our comprehensive guide covers everything from basic landline setup to mobile plans with international calling capabilities, helping you make an informed decision about your telecommunications needs.
Understanding the French phone system
French country code and area codes
When making calls to France, you'll need to use the country code +33. This simple prefix connects you directly to the French telephone network from anywhere in the world.
French phone numbers follow a clear regional structure with specific area codes. For Paris and the Ile-de-France region, use area code 01. The rest of France is divided into four geographic zones: 02 for northwest, 03 for northeast, 04 for southeast, and 05 for southwest.
Mobile phone numbers in France always start with 06 or 07, while internet-based services use 09. Remember to drop the initial zero when dialing from abroad - for example, to reach a Paris phone number, you would dial +33 1 followed by the eight remaining digits.
Mobile vs landline numbers in France
Modern French telecommunications offer distinct advantages for both mobile and landline services. While French mobile phone numbers starting with 06 or 07 provide flexibility with features like unlimited calls and text messages, landline numbers tied to specific regions offer stable connections and often come with fibre optic internet bundles.
Your choice between providers like Orange or Red by SFR depends on your needs. A landline typically requires a 12-month contract with fixed monthly payments, perfect for long-term residents. For shorter stays, prepaid SIM cards offer greater flexibility without cancellation fees.
The rising 5G network coverage makes mobile services increasingly attractive, though some rural areas still benefit from landline reliability. Most providers now include free Wi-Fi access points across France, enhancing mobile connectivity in urban areas.
Key french mobile operators overview
The French mobile market features four major operators competing to offer the best international calling options. Orange leads with extensive global coverage and premium roaming packages starting at €25/month. SFR follows with competitive rates for calls to North America, while Bouygues Telecom stands out for its flexible no-commitment plans perfect for students and short-term visitors.
Free Mobile disrupts the market with budget-friendly international packages, though coverage can be limited in rural areas. Each operator provides specialized apps for managing your account and tracking usage abroad.
Most operators now include generous data allowances for European travel, with options to add specific country packages. Many also offer English-speaking customer support, making them particularly suitable for international users.
Mobile phone options for internationals
Best french SIM card providers
When choosing a French SIM card, Orange Holiday Europe offers excellent coverage with their 30GB package at €39.99 for two weeks. This includes unlimited calls within Europe and 120 minutes of international calls to your home country.
For budget-conscious travelers, Free Mobile provides competitive rates starting at €19.99 monthly with no commitment. Their plans include 25GB of data and unlimited calls across Europe.
Bouygues Telecom stands out with their tourist-friendly My European SIM, featuring 20GB of data and €25 credit for international calls. Remember to bring your passport when purchasing any SIM card, as French regulations require proper identification for activation.
Prepaid vs contract plans comparison
French mobile providers offer two main pricing structures, each with distinct advantages. Prepaid plans give you complete control over spending, with prices ranging from €10 to €40 per month. These plans work well for short-term stays and require no bank account setup.
Contract plans (forfaits) typically provide better value for long-term residents, offering larger data packages and premium features like 5G access. While most contracts run 12-24 months, many operators now feature no-commitment options perfect for international students and professionals.
Remember that contract plans often include perks such as streaming services and international minutes, though they require more documentation to set up. Your choice should align with your length of stay and usage patterns rather than just price comparisons.
International calling packages available
Major French operators now offer tailored international packages with built-in cost control features. Orange's World & More package provides 3 hours of monthly calls to 100+ destinations at €30, perfect for regular contact with family abroad. Bouygues Telecom's Global Connect includes unlimited WhatsApp and Viber usage alongside 500 minutes to international landlines for €25 monthly.
For occasional callers, SFR's pay-as-you-go international option lets you add €10 credit blocks with no expiration date. These credits convert to approximately 100 minutes of calls to the USA or Canada. Most packages also include free incoming calls while in France, though rates vary when traveling outside the EU.
Free Mobile stands out with their sans engagement formula, bundling 25GB data and 4 hours of international calls to 60 countries at €19.99 monthly, ideal for students and short-term visitors.
Setting up your phone service
Required documents for phone line setup
Before heading to your chosen provider, prepare your essential documents to ensure a smooth setup process. You'll need a valid passport or national ID card as your primary identification. A recent tax bill or utility bill (less than 3 months old) proves your French residence status.
For students, your school enrollment certificate can serve as additional proof of status. Most operators also require your French bank account details (RIB) for monthly payments. Make copies of these documents - this good practice saves time if you need to visit multiple providers for information about their services.
Remember that digital copies on your phone aren't always accepted - bring physical copies to avoid making multiple trips.
Where to purchase SIM cards in Paris
The heart of Paris offers numerous convenient locations to purchase your SIM card. Major telecom stores line the Champs-Élysées and populate central shopping districts like Le Marais and Saint-Germain-des-Prés. These stores typically open from 10 AM to 7 PM Monday through Saturday.
Metro station kiosks at key transport hubs like Châtelet and Gare du Nord provide quick access to basic prepaid options. For good deals on SIM cards, visit the smaller technology shops around République and Bastille neighborhoods, where local vendors often match or beat main store prices.
Near popular tourist areas, look for the bright storefront signs of authorized resellers, particularly around Opéra and the Latin Quarter. Many locations offer English-speaking staff to guide you through the setup process.
Activation process step by step
Begin your activation by scanning the QR code received with your SIM purchase, or input the activation code manually through your phone's settings. Next, configure your APN settings following your provider's specific instructions - these typically arrive via SMS after initial setup.
For eSIM users, download your provider's app and complete the digital activation process. Most French carriers now offer instant activation through their mobile applications, with guided English-language support available.
Once activated, send a test SMS to verify your service is working properly. Your provider will confirm activation with a welcome message containing your new French phone number and any included international calling features. Keep your activation confirmation email for future reference.
Calling plans and rates
Top mobile plans for students
Student life in France demands smart mobile plan choices that balance cost with connectivity needs. Major providers offer dedicated student packages with significant discounts when you show your student ID. The most budget-friendly option comes with 80GB data and unlimited calls within France starting at €15 monthly.
For international students needing regular contact with family abroad, look for plans featuring built-in international minutes. Several carriers provide special student bundles that include 2-3 hours of monthly calls to selected countries, perfect for keeping in touch with loved ones without extra charges.
Consider plans that include multi-device options, allowing you to share your data allocation between your phone and laptop - essential for remote studying. Most student-specific plans also offer flexible commitment terms, ideal for semester-based stays.
International call rates overview
French carriers offer competitive international rates structured by zones rather than individual countries. Most operators charge between €0.15 and €0.30 per minute for calls to North America, while Asian destinations range from €0.20 to €0.50 per minute.
Popular providers include bonus minutes packages, where buying bulk time reduces per-minute costs by up to 40%. Some plans feature unlimited evening calls to select countries, though peak hours (8 AM - 8 PM) maintain standard rates.
Watch for special promotional codes, often available near university campuses and through partner organizations. These can unlock premium features like reduced rates to mobile numbers abroad or free weekend calling to your most-contacted country.
Data package options
Mobile data packages in France come with enhanced features for international users. Most plans now include 5G access with packages ranging from 50GB to 200GB monthly. The standard 100GB package provides ample data for video calls, streaming, and general browsing, while supporting mobile hotspot functionality.
Premium packages include priority data speeds and zero-rating for popular streaming platforms. For heavy users, providers offer data rollover options, letting you keep unused data for up to three months. Some carriers provide shared data plans, perfect for families or those using multiple devices.
Network management tools allow real-time monitoring of your usage through dedicated apps, with automated alerts at 80% consumption. These apps also feature instant top-up options when traveling between France and other European countries.
Making international calls
How to call french numbers from abroad
When reaching French contacts from overseas, start by dialing your country's exit code (011 for US, 00 for UK), followed by France's country code 33. Remove the initial zero from the French number, then dial the remaining digits.
For mobile numbers starting with 06 or 07, follow the same process. A French mobile number like 06 12 34 56 78 becomes +33 6 12 34 56 78 when dialed from abroad.
Consider time zones when planning your calls - France operates on Central European Time (CET). Using internet-based calling apps can reduce costs significantly, though quality depends on your connection strength. Many French businesses now offer WhatsApp contact options alongside traditional phone numbers.*
Dialing instructions within France
Making domestic calls within France follows a straightforward system. For local landline numbers, simply dial all 10 digits, including the initial zero. Mobile numbers require the same format, whether you're calling from a landline or another mobile phone.
Remember that calls between French numbers never require the country code (+33), even when dialing from one region to another. Most domestic calls are now included in basic phone packages, though some special numbers starting with 08 may incur additional charges.
Using US phones in France
Your US phone can serve as a reliable communication tool in France with proper preparation. Many carriers offer specific European roaming plans that prevent unexpected charges while maintaining your home number. For example, several US providers include free texting and reduced-rate calls when connected to French networks.
Take advantage of Wi-Fi calling features to minimize expenses. Most French establishments, from cafes to shopping centers, provide free Wi-Fi access points. This allows you to make voice calls through popular messaging apps without using cellular data.
For extended stays, consider activating an international day pass from your US carrier. These typically range from $5-15 daily and unlock your regular plan features in France. Remember to enable airplane mode and manually select Wi-Fi networks to prevent automatic data roaming.
Technical specifications
Phone compatibility requirements
Modern phones need specific technical capabilities to work effectively on French networks. Check that your device supports GSM technology and the main frequency bands used in France (900-1800 MHz for 4G, 3500 MHz for 5G). Most recent smartphones manufactured after 2020 meet these standards.
Your phone must be carrier-unlocked to accept French SIM cards. Contact your home provider before departure to request unlocking if needed. Many newer phones now support eSIM technology, offering a convenient alternative to physical cards.
Network settings should be configured to select French carriers automatically. We recommend testing your device's compatibility through online verification tools before traveling. This helps prevent connectivity issues upon arrival in France.
Network coverage maps
Network coverage across France varies significantly between urban and rural areas. Major cities like Paris, Lyon, and Marseille benefit from comprehensive 5G coverage, while suburban areas primarily rely on 4G networks.
To check coverage in your area, consult the official ARCEP mobile coverage tool, which provides detailed maps for all French operators. These maps display signal strength levels and network types available at specific locations.
Rural regions show notable differences in coverage quality. While main roads and towns maintain reliable connections, some remote areas may experience limited service. Popular tourist destinations and transportation hubs feature enhanced coverage through strategic network placement, ensuring consistent connectivity for international travelers.
Internet speed expectations
French internet speeds rank among Europe's fastest, with average download rates reaching 222 Mbps in major cities. Students and international users can expect reliable performance for video calls and streaming services across most urban areas.
Mobile data speeds vary based on your location and provider choice. The standard 4G networks deliver 110 Mbps download speeds, while 5G coverage in metropolitan zones pushes performance above 300 Mbps. Rural areas typically see slower connections, averaging 69 Mbps.
Your actual connection speed depends on several factors, including your chosen provider and specific location in France. We recommend testing speeds at your accommodation before committing to a long-term plan.
Additional services
Emergency contact numbers
Understanding French emergency numbers is vital for your safety while using phone services in France. The primary emergency number 112 works from any phone, including those without a SIM card or network coverage. This number connects you to English-speaking operators who can direct your call to appropriate services.
For specific needs, France offers dedicated numbers: 15 for medical emergencies (SAMU), 17 for police assistance, and 18 for fire and rescue services. These numbers are free to call from any phone, including international mobile devices.
From October 2024, emergency services use 0800 112 112 to contact you back. Save this number in your contacts - when you see this caller ID, answer immediately as it may be related to an emergency situation you reported.
Customer support options
Major French telecom providers now offer dedicated English-speaking support teams for international customers. Orange provides comprehensive assistance through their specialized line at +33 969 363 900, while Free Mobile maintains an extensive online support portal in multiple languages.
For face-to-face support, provider retail stores in tourist areas and university districts employ multilingual staff. These locations offer extended hours and specialized services for international customers, including document translation assistance and billing explanations in English.
Digital support channels have expanded significantly, with providers introducing AI-powered chat features and video call options. These services complement traditional phone support, giving you 24/7 access to help with technical issues or account management.
Value-added services available
French telecom providers have enhanced their value-added services, offering premium features beyond basic connectivity. You can now access unified messaging platforms that combine voicemail transcription with SMS archiving, perfect for managing business communications across time zones.
Network providers deliver specialized packages for different user profiles. Students benefit from exclusive campus Wi-Fi access points, while business travelers can use seamless conference call integration with popular meeting platforms.
Many carriers now include smart translation services for voice calls, helping you communicate effortlessly with local contacts. Premium subscribers gain access to virtual numbers in multiple countries, allowing friends and family to reach you through local calls while you're in France.
FAQ's
Can I buy a SIM card in France as an international user?
Yes, you can easily purchase a SIM card in France as an international user. Major providers like Orange Holiday Europe offer internationally-focused packages with 30GB data at €39.99 for two weeks, including unlimited European calls and 120 international minutes. You'll need to bring your passport for identification, and you can find SIM cards at telecom stores, metro station kiosks, and authorized resellers in international areas.
Can I use my US phone in France?
Yes, you can use your US phone in France if it meets certain requirements. Your device must support GSM technology, the French frequency bands (900-1800 MHz for 4G, 3500 MHz for 5G), and be carrier-unlocked. You can either use your US carrier's international roaming plan or switch to a French SIM card. Using Wi-Fi calling and messaging apps can help reduce costs.
How to get a phone line in France?
To get a phone line in France, follow these steps:
- Prepare required documents (passport/ID, proof of address, bank details)
- Choose between prepaid or contract plans
- Visit a provider store or purchase online
- Complete the activation process using the provided QR code or manual setup
- Configure your APN settings as instructed
- Test your service with a call or SMS
Which is the best mobile line in France?
The best mobile line depends on your specific needs:
- Orange: Best overall coverage and premium services
- SFR: Competitive rates for North American calls
- Bouygues Telecom: Flexible no-commitment plans
- Free Mobile: Budget-friendly options with good urban coverage Students can find special discounted packages starting at €15 monthly with 80GB data and unlimited calls.
What is the telephone prefix code for Paris France?
The telephone prefix code for Paris is 01. When calling from abroad, you need to dial +33 1 (removing the initial zero) followed by the eight remaining digits of the phone number. For example, a Paris number 01 23 45 67 89 would be dialed as +33 1 23 45 67 89 from outside France.
How to call in Paris?
To call in Paris:
- From within France: Dial all 10 digits including the leading 0 (01 XX XX XX XX)
- From abroad: Dial +33 1 XX XX XX XX (removing the initial 0)
- For mobile numbers: Same format but starting with 06 or 07 All domestic calls between French numbers don't require the country code, even when calling from other regions.
How to call a French number in France?
To call any French number while in France, simply dial all 10 digits including the initial zero:
- Landlines: 0X XX XX XX XX (X depends on the region: 1 for Paris, 2 for northwest, etc.)
- Mobile numbers: 06 XX XX XX XX or 07 XX XX XX XX
- Internet-based services: 09 XX XX XX XX No need to add any country codes or special prefixes for domestic calls.